Terms of service

01About these terms

These terms govern your use of WordGlimmer, its game services, and this website. “We” means the publisher identified above. By using the service, you agree to these terms. If you do not agree, stop using it. Our Privacy Policy explains how we process personal data.

Mandatory consumer and data protection rights in your country continue to apply. Nothing in these terms excludes rights that cannot legally be excluded.

02Playing and your account

You may begin playing as a guest. If you link an account, provide accurate information, protect your credentials, and only use an account you are entitled to access. You are responsible for activity you authorize; notify us if you suspect unauthorized access.

Downloaded campaign content can be played offline. Synchronization, account recovery, community features, and other online services require a connection. Availability may vary by release and region. A local guest journey may be lost if the app or device data is removed, so use the available save controls before changing devices.

You must be able to enter this agreement under the law that applies to you. The service is not directed to children under 13. If you are a minor, use it only with any permission and supervision required by local law. Community features are subject to the age and consent conditions described in our Privacy Policy.

03A license to enjoy the game

We give you a limited, personal, non-exclusive, non-transferable license to use WordGlimmer for non-commercial entertainment, subject to these terms. The game, brand, artwork, interface, and original content are protected by intellectual property laws. Third-party content remains subject to its own licenses and credits.

You must not redistribute the app or assets without permission, impersonate the publisher, circumvent security controls, exploit bugs to obtain rewards, automate unfair play, or interfere with the service. Restrictions do not override uses expressly permitted by applicable law or an applicable open-source license.

04Be kind in shared spaces

Before creating or joining a team or posting messages, you must read and accept the community rules. We do not tolerate abusive behavior or objectionable content, including harassment, discrimination, threats, or sexual, violent or illegal content. We may require a new acceptance when these rules change.

If you use teams, chat, rankings, or other shared features:

• Do not harass, threaten, discriminate against, or impersonate another person.
• Do not post sexual exploitation, illegal content, spam, scams, or instructions that put others at risk.
• Do not share someone else’s private information, passwords, or payment details.
• Only post content you have the right to share, and use reporting and blocking tools responsibly.

You retain ownership of your posts. You grant us permission to store, display, and process them only as needed to provide, moderate, and secure the service. We may remove content, restrict community access, or suspend an account when reasonably necessary to address violations, protect users, or comply with the law. You can contact support to ask about an action affecting your account.

Shared spaces are not emergency services. For an immediate threat to safety, contact the appropriate local emergency service.

05Coins, rewards, and future purchases

Coins, hints, and rewards are virtual game items. They are not money, have no cash redemption value, and cannot be transferred or sold outside features expressly provided in the game. Rewards must be earned through the intended game flow. We may correct balances or progress caused by errors or abuse.

The current launch configuration has paid purchases and advertising disabled. If these become available, the game will clearly show the applicable price, item, and terms before a purchase or optional rewarded ad. App-store payment and refund rules, together with mandatory consumer law, will apply. These terms do not authorize a charge or create a subscription.

06Changes and availability

We may update puzzles, adjust rewards, fix defects, and add or remove features to maintain the service. We aim to avoid unnecessary loss of legitimate progress, but do not promise that every feature will always be available or free of interruptions. We will give notice of material changes or a service closure where reasonably possible and legally required.

WordGlimmer is entertainment. It is not medical advice, treatment, or a promise of better sleep or a measurable cognitive benefit.

07Leaving the service

You can stop playing at any time and delete your account using the steps in the Privacy Policy. Deleting only the local journey or uninstalling the app does not itself delete the online account.

We may limit or terminate access for a serious or repeated breach of these terms, a security risk, or a legal requirement. Where appropriate, we will explain the reason and provide an opportunity to address it. Obligations that by their nature must continue after termination, including intellectual property provisions and applicable legal rights, remain in effect.

08Responsibility and your legal rights

We provide the service with reasonable care. To the extent permitted by law, it is provided without a guarantee that it will meet every expectation, run continuously, or be error-free. We are not responsible for losses caused by unauthorized modifications, misuse, or events outside our reasonable control, except where applicable law says otherwise.

Nothing limits liability for fraud, deliberate misconduct, or any other liability that cannot legally be limited. These terms do not remove mandatory warranties, remedies, or rights to use your local courts and consumer protection authorities.

09Updates, questions, and disputes

The date above identifies this version. If we make material changes, we will provide appropriate notice before they apply where required. If you disagree with an update, you may stop using the service and request account deletion.

Please contact us through the support page if you have a question or dispute so we can try to resolve it. Your applicable mandatory consumer protections remain available.